My stay at Palais Ronsard was a blend of positives and negatives. The hotel itself was beautifully presented, and the suite I picked was great, but the customer service left much to be desired. While there were some lovely touches, like the ambiance and decor, the dining options felt overpriced for what they offered, and the manager's indifference was quite disappointing.
Rooms
7.0
The Senior Suite was spacious and beautifully decorated, and I really appreciated the large bathroom. However, blocking out light in the suite was quite challenging.
Service
5.0
Mr. Khalid was incredibly helpful during my stay, but overall, the service felt lackluster. The manager seemed disinterested in addressing my concerns, which really didn't enhance my experience.
Location
8.0
The location of Palais Ronsard is tranquil and picturesque. I enjoyed the serene setting much more than I expected.
Dining
5.0
The quality of food was excellent, but I found the prices excessively high. It felt like the menu could benefit from more variety, especially for longer stays.
Facilities
8.0
Facilities like room service and airport shuttle were convenient, which I appreciated during my stay.
Sophie
United Kingdom,
March
2025
6.8/10
I spent 4 nights at Palais Ronsard, and I can honestly say it felt like paradise. The staff was incredibly kind and attentive, and every detail in the hotel was perfection. While the meals and breakfasts were delicious, I noticed a bit of a need for more healthy breakfast options. The warmth of the heated pool was perfectly inviting after a day exploring the bustling city, which is just 8 km away. Overall, it was a relaxing escape, but a few suggestions for dining could enhance the experience further.
Rooms
10.0
I stayed in a Prestige Double Room, which was spacious and had a luxurious bathroom. The attention to detail in the decor made it feel opulent.
Service
8.0
The service throughout my stay was great. Staff members were efficient and professional yet friendly, making me feel really special.
Location
9.0
The location was ideal, just far enough from the busy streets of Marrakesh to offer peace and tranquility while still being close to the action.
Dining
9.0
Dining was a highlight with excellent food, but I would have appreciated more variety, especially at breakfast for healthier options. Some simple sharing suggestions for poolside lunches would be a nice touch.
Facilities
10.0
Facilities including the heated swimming pool, gym, and wellness area were perfect for relaxation, adding a luxurious element to my stay.
Aiden
United Kingdom,
March
2025
7.4/10
My recent stay at Palais Ronsard was nothing short of sublime. The room was super spacious and luxurious, featuring a cozy fireplace, which made the atmosphere so inviting. Although the dining options were quite gourmet, I found them a bit pricey, and I would have appreciated a simpler bistro menu as an alternative. Overall, I would rate my experience a solid 10/10 – the tranquility and beauty of the place are lovely.
Rooms
10.0
The Prestige Double Room was astonishingly spacious with luxurious touches like a fireplace that added to the cozy ambiance.
Service
10.0
Every staff member was incredibly friendly and attentive, making me feel genuinely special throughout my stay.
Location
10.0
The hotel is a peaceful escape from the hustle and bustle of Marrakech, surrounded by beautiful gardens that enhance the serene experience.
Dining
8.0
The food was delicious, though I wish there were more healthy choices for breakfast and lunch at the pool.
Facilities
10.0
The amenities, like the tranquil spa and beautiful pool area, were superb and provided a luxurious feel to the stay.
Leo
United Kingdom,
November
2024
6.2/10
I enjoyed the beautiful architecture and tranquil setting of Palais Ronsard, but I was disappointed by the overpriced dining options and some issues during my stay. While the staff were generally nice, the experience could have been significantly improved with better management and responsiveness to concerns.
Rooms
7.0
The rooms were beautifully decorated with spacious layouts and lovely balconies that offered great views. However, I found the air conditioning in my room to be inadequate.
Service
5.0
The staff were friendly and accommodating, but the service was let down by the general manager's lack of responsiveness to critical issues.
Location
6.0
The hotel is set in a remote and stunning location, perfect for a peaceful retreat, though this isolation made it difficult to explore the area or access basic amenities without relying heavily on hotel services.
Dining
5.0
While the food quality was excellent, the prices were shockingly high, even compared to high-end options elsewhere. It felt like they were taking advantage of guests who had limited choices.
Facilities
6.0
The hotel offered good facilities including a nice pool and well-maintained grounds, but the limited dining options and high costs really impacted my experience.
Samantha
United Kingdom,
November
2024
6.2/10
My stay at Palais Ronsard was quite the experience! The hotel itself is stunning, and I was lucky to score an upgrade to a senior suite, which was massive and super comfy. However, the service left a bit to be desired, especially with the spa and some housekeeping issues. Overall, the beauty of the place made up for some shortcomings, but I expected a bit more from a luxury hotel.
Rooms
10.0
The suite was enormous and cozy, complete with a comfy bed and a lovely fireplace. A really spacious layout made it enjoyable to relax.
Service
6.0
While the pool service was great, other areas fell short, especially the spa, where timing was off and some staff seemed unhelpful.
Location
8.0
The atmosphere is peaceful and tranquil, making it a perfect getaway, though it's good to plan for excursions since the area beckons exploration.
Dining
7.0
Breakfast was delicious and diverse, but I really wished there were more local Moroccan options on the menu instead of so much Italian cuisine.
Facilities
7.0
Facilities like the spa were lovely, but I faced a few inconveniences with room cleanliness and maintenance.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds
